Experience

A multidisciplinary background connecting design, marketing, education, customer experience, front-end development, and community support.

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Professional timeline

Roles & responsibilities

  1. Multimedia Designer & Marketing Manager

    BodyFactory Skin Care · New York

    October 2025 to Present

    Develops campaign strategy and produces lifecycle email, paid Meta creative, organic social media, short-form video, and brand-consistent marketing assets.

  2. Supplemental Instruction Leader

    Borough of Manhattan Community College

    March 2024 to Present

    Supports students in design and programming courses through peer instruction, creative feedback, technical troubleshooting, and practical problem solving.

  3. Patient Liaison & Front Desk Manager

    Curated Mental Health · New York

    November 2022 to Present

    Focuses on patient retention, medication consistency, communication, workflow troubleshooting, and organic solutions that improve the patient experience.

  4. Front Desk Manager

    Nicol · New York

    September 2021 to Present

    Customer-facing operations, scheduling, communication, and day-to-day service coordination.

  5. Au Pair

    InterExchange

    August 2019, August 2021

    Cross-cultural childcare, household coordination, communication, and adaptability while living in the United States.

  6. English Language Teacher

    Yázigi · Brazil

    February 2017, December 2019

    Planned and delivered English-language instruction while supporting students across different learning needs.

  7. Immigration Consultant · Volunteer

    Sérgio Vieira de Mello Chair Project, UFRR

    May 2018, September 2018

    Provided legal orientation and civic-integration support to Venezuelan refugees during the humanitarian crisis in Boa Vista, Brazil.

  8. Retail Salesworker

    Riachuelo · Brazil

    October 2017, December 2017

    Customer service, retail support, and sales-floor operations.

Freelance & academic

Selected independent projects

2025

Social Project · BMCC

Collaborative social-impact campaign covering concept development, Instagram content, landing-page production, supporting microsites, email participation assets, and campaign presentation.

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2024

Prisma Providers

Freelance brand concept and website project for a legal and immigration consulting company, including discovery, visual direction, multilingual website planning, integrations, and front-end delivery.

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Education & recognition

BMCC

Associate’s Degree, Multimedia Programming and Design · 2022 to 2024 · GPA 3.921 · Phi Theta Kappa Events.

Coursework and applied projects developed practical skills in graphic design, front-end development, HTML, CSS, JavaScript, Photoshop, Illustrator, InDesign, and Figma.

Certificate of Excellence, Multimedia Programming and Design · May 2025, recognizing academic performance, creativity, and dedication.